SmartPlay Caddie

FAQs about SmartPlay Caddie

Got questions? We've got answers.

Your game and your numbers

Does SmartPlay Caddie calculate my handicap?

Yes. It keeps a running estimated Handicap Index using World Handicap System math — your best 8 score differentials out of your last 20 rounds, with the net double bogey cap applied hole by hole. One thing to know: the in-app index treats every course as a 72.0 rating and 113 slope, so it lands close to your GHIN number but is not identical to it. It is an estimate for your own use — scores are not posted to GHIN, so it is not an official index.

Can I bring my handicap and round history over from another app?

Yes, and you don't have to retype anything. Take a screenshot of your round history in Golfshot, 18Birdies or GHIN, and SmartPlay Caddie reads every round off the screenshot in one pass. You review what it found, fix any round it read as 9 holes instead of 18, and it recomputes your index from the whole history. Single scorecards import the same way.

What if my course isn't in the database?

Live GPS yardages need the course geometry, so a course we don't have yet won't give you front/middle/back numbers. Your caddie still knows the course and will talk strategy through the round. Email us the course and we'll look at adding it.

Devices and other apps

I already use Arccos. Can I bring my club distances across?

Yes. Open Arccos, screenshot the Smart Club Distances screen, and SmartPlay Caddie reads each club's average off it and seeds your bag. You tell it whether those numbers are carry or total — Arccos defaults to total — so your caddie never quotes you a carry number that was really a total. Only clubs Arccos actually has a number for get imported; nothing is padded or guessed. This is a one-time import of the numbers, not a live connection to Arccos sensors.

Is there an Apple Watch or Galaxy Watch app?

Not yet. There is no watch companion app today — everything runs from your phone. It is on the roadmap, and the voice-first design means your phone can stay in your pocket in the meantime.

Do I need club sensors or any extra hardware?

No. Your phone is the whole kit — GPS for the yardages, the camera for SmartMotion swing analysis, and your voice for everything else.

Does it work without a cell signal?

Partly. Courses you have downloaded are stored on your phone, so GPS yardages and the hole maps keep working with no signal. The AI caddie — the spoken club calls and swing analysis — needs a data connection, so on a dead-zone course, download the course before you tee off.

Getting started, billing and support

How much does the SmartPlay Caddie app cost?

SmartPlay Caddie Pro is $9.99 a month, or $79 a year (US pricing — prices vary by country and are shown in your local currency at checkout). Every feature is included: GPS yardage, club advice, voice caddie, swing analysis and all updates. No hidden fees.

Is SmartPlay Caddie compatible with my device?

SmartPlay Caddie is built for iPhone — the App Store listing shows the exact iOS version your device needs. An Android version is in the works; we'll announce it here when it's ready.

How does shot tracking work?

Good question! The app uses GPS to track your shots as you play. Simply start a round, and our smart technology will log your shots, giving you detailed insights on distance, accuracy, and more after your game.

What if I need help using the app?

We're here for you! If you encounter any issues or have questions, our support team is just an email away. You can also check our in-app tutorials for quick tips and tricks.

Can this app really help me break 100 or 90?

We like to think so! With tailored coaching insights and feedback on your game, SmartPlay Caddie guides you toward your scoring goals. Just stick with it, and you might just surprise yourself!

Is there a free trial available?

Yes — your first 14 days are free. The subscription is billed through your App Store account and renews automatically unless you cancel at least 24 hours before the trial ends. Cancel any time in your iPhone Settings, under your Apple Account subscriptions.

What makes SmartPlay Caddie different from other golf apps?

We blend advanced analytics with a user-friendly experience. Other apps may overwhelm you with data, but we focus on actionable insights that empower your game without the fuss.

Do you offer a money-back guarantee?

Your purchase is handled by the App Store, so refunds are issued by Apple rather than by us. You can request one at reportaproblem.apple.com. If something isn't working, email support@smartplaycaddie.com first — we'd rather fix it, and we'll help with the refund request if that's the right answer.