FAQs about SmartPlay Caddie
Yes. It keeps a running estimated Handicap Index using World Handicap System math — your best 8 score differentials out of your last 20 rounds, with the net double bogey cap applied hole by hole. One thing to know: the in-app index treats every course as a 72.0 rating and 113 slope, so it lands close to your GHIN number but is not identical to it. It is an estimate for your own use — scores are not posted to GHIN, so it is not an official index.
Yes, and you don't have to retype anything. Take a screenshot of your round history in Golfshot, 18Birdies or GHIN, and SmartPlay Caddie reads every round off the screenshot in one pass. You review what it found, fix any round it read as 9 holes instead of 18, and it recomputes your index from the whole history. Single scorecards import the same way.
Live GPS yardages need the course geometry, so a course we don't have yet won't give you front/middle/back numbers. Your caddie still knows the course and will talk strategy through the round. Email us the course and we'll look at adding it.
Yes. Open Arccos, screenshot the Smart Club Distances screen, and SmartPlay Caddie reads each club's average off it and seeds your bag. You tell it whether those numbers are carry or total — Arccos defaults to total — so your caddie never quotes you a carry number that was really a total. Only clubs Arccos actually has a number for get imported; nothing is padded or guessed. This is a one-time import of the numbers, not a live connection to Arccos sensors.
Not yet. There is no watch companion app today — everything runs from your phone. It is on the roadmap, and the voice-first design means your phone can stay in your pocket in the meantime.
No. Your phone is the whole kit — GPS for the yardages, the camera for SmartMotion swing analysis, and your voice for everything else.
Partly. Courses you have downloaded are stored on your phone, so GPS yardages and the hole maps keep working with no signal. The AI caddie — the spoken club calls and swing analysis — needs a data connection, so on a dead-zone course, download the course before you tee off.
SmartPlay Caddie Pro is $9.99 a month, or $79 a year (US pricing — prices vary by country and are shown in your local currency at checkout). Every feature is included: GPS yardage, club advice, voice caddie, swing analysis and all updates. No hidden fees.
SmartPlay Caddie is built for iPhone — the App Store listing shows the exact iOS version your device needs. An Android version is in the works; we'll announce it here when it's ready.
Good question! The app uses GPS to track your shots as you play. Simply start a round, and our smart technology will log your shots, giving you detailed insights on distance, accuracy, and more after your game.
We're here for you! If you encounter any issues or have questions, our support team is just an email away. You can also check our in-app tutorials for quick tips and tricks.
We like to think so! With tailored coaching insights and feedback on your game, SmartPlay Caddie guides you toward your scoring goals. Just stick with it, and you might just surprise yourself!
Yes — your first 14 days are free. The subscription is billed through your App Store account and renews automatically unless you cancel at least 24 hours before the trial ends. Cancel any time in your iPhone Settings, under your Apple Account subscriptions.
We blend advanced analytics with a user-friendly experience. Other apps may overwhelm you with data, but we focus on actionable insights that empower your game without the fuss.
Your purchase is handled by the App Store, so refunds are issued by Apple rather than by us. You can request one at reportaproblem.apple.com. If something isn't working, email support@smartplaycaddie.com first — we'd rather fix it, and we'll help with the refund request if that's the right answer.